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Dan is very thorough, experienced and has great interpersonal skills. He identified issues, discussed them clearly and suggested a path forward.
Went as planned.
Awesome service and people
He was great! Came at our emergency, diagnosed the issues, got us a GREAT arrangement with the company and is really easy to deal with!
We bought a new furnace a few years ago from Black-Haak because of their great service. The install went well and we are very happy we picked them. In some internet advice on brands, it stated that the service is the most important item when buying a new furnace. This furnace has saved us a lot of money over the old furnace and we have no regrets.
The technician was very courteous and willing to answer all questions that I had.
He was a gud man
Joe Vebaten is the best technician out there!! Very knowlegable and explains everything well. Hes been servicing my home for years and can say I feel great comfort when I see hes the guy fixing my furnace if I have issues. Thank you!!
Very happy with the service provided by Mike Williams
Definitely would use Blackhaak again if necessary and recommend to others
Dan did great explaining everything regarding questions I had and new technology in air quality.
Best customer service.
Fantastic experience overall. Very professional and highly knowledgeable and competent
Dan was so pleasant and did a very nice job. Also offered a bit of a discount for having furnace cleaned as well. I requested he come back for the furnace and the repair to the fireplace, if the quote works out.
Performed first year furnace cleaning; inspected the exhaust and intake PVC ensuring all connections were secured, cycled the system on and checked gas pressures, as well as performed a combustion test verifying no CO in the airstream. I did test the systems blower motor which is rated at 7.1 amps I tested it durning operations and it is only pulling 5.2 amps this is because the filter in place is too restrictive causing a lack of air to the system I am including a quote for an electronic air cleaner to help gain some of that needed airflow. This system is currently operating normal at this time. Job complete
Performed furnace clean and tune; inspected the exhaust and intake PVC ensuring all connections were secured, removed and cleaned the burners along with the flame sensor, changed plugged filter with 16x25x1 pleated filter, cycled the system on and tested blower motor which tested at 73% at 5 amps, checked gas pressures, as well as performed a combustion test verifying no CO in the airstream. This system is currently operating normal at this time but due to the amount of dust found on the blower wheel i am including a quote for an electronic air cleaner to help reduce the dust in the home and relive strain on the system. Job complete
Performed preferred customer furnace start up. Checked over the furnace installation. Cycled the furnace. Set the gas pressure. Took a temperature rise and set the fan speed. The furnace is running normally at this time.
Completed Gas Furnace replacement. Disconnected and removed old furnace and then set new one on blocks in its place. Reconnected the gas, electric, PVC vent pipes, and duct-work to new furnace. Installed a new Thermostat and connected it to the Furnace. Run tested the furnace, but will still need a technician start up. The Office will follow up to schedule a technician to return to do the Furnace efficiency startup, which is required for warranty purposes. Thank you for choosing Black-Haak Heating. Please take a moment to fill out our online survey.
Replaced inducer motor under manufacturer warranty. Cycled the system on and everything is operating normal at this time. Job complete
No heat upon arrival. Found the inducer motor seized up and hot to the touch. Office will follow up on Monday to investigate into manufacture warranty and to schedule repair. Job complete NO HEAT
3-15-19. Ran gas line from manifold in basement to range in kitchen. Installed 14x6 register for access in room in basement. Bled gas line and checked for leaks. Thank you for choosing Black-Haak heating for your gas piping needs.
Performed the furnace start up on unit A3. No gas leaks detected. Gas and exhaust levels are normal. No CO detected in the air. Venting and electrical components are properly installed. High limit passed safety check. Heat rise was 49 degrees. Unit is heating properly at this time. We will need to return to do the start ups on the remaining two units.
Performed the level 2 furnace and fireplace cleaning. Furnace: Burners and flame sensor are clean. Heat exchanger looks good. Gas and exhaust levels are normal. No CO detected in the air. Drain is clear. Heat rise was 39 degrees. Unit is heating properly at this time. Fireplace: I cleaned the glass and the pilot. I also wiped away any dust in the unit. Flame and fan both kick in good. Fireplace is operating normally at this time.
This package covers us replacing the 3 furnaces and 3 air conditioners for your business. There would be no additional charges above and beyond what is quoted here. We do required that you would have the drop ceiling around the units removed so we are able to get to them with our lift, we estimate that this project would take approximately 3 days for us to finish. Please let me know if you have any questions. Sincerely, Kevin Completed 3 gas furnace replacements. Disconnected and removed old furnaces from above grid ceiling. Hung new units and reconnected the gas, electric, and duct work. Ran new drains for the new AC coils and furnace and tied them into existing drain piping. Ran new pvc vent piping up the existing 4â€ b-vent pipes. Installed 3 new T4 programmable thermostats. Run tested all furnaces but will still need a technician start up. Will also return in the spring to install the ACs. Thank you for choosing Black-Haak heating. Please take a moment to fill out our onl
3/14/19. Ran gas line for future range. Bled gas line. Everything is tight and not leaking. Added outlet behind range. Thank-you for choosing Black-Haak heating for your gas piping and electrical needs.
Performed the level 2 furnace cleaning. Burners and flame sensor are clean. Heat exchanger looks good. Gas and exhaust levels are normal. No CO detected in the air. Drain is clear. Heat rise was 45 degrees. UV bulbs are replaced. Unit is operating normally at this time.
We came out to perform the fireplace cleaning. We found the contact between the switch and the ignition was corroded which was causing the delay of ignition. We cleaned this corrosion and the switch is operating better. We cleaned the glass, wiped the unit clean of dust, replaced the embers and cleaned the pilot. Unit is operating normally at this time.
No heat upon arrival found the system was off due to a faulty breaker. Customer complained of a pop in the wall when breaker would trip. I was able to hardwire the furnace as a temporary fix to maintain heat in the home throughout the night. We will have to return in the morning to further investigate and repair short office to quote. System is currently operating normal at this time. Job complete
Found system leaking water I removed bottom panel to find drain hose disconnected from drain trap. I was able to reconnect this hose so now the system is operating properly at this time. Job complete
Came out to investigate a noise in the fireplace. We found the blower bearings were worn out and the unit was very dirty. We will need to quote the new motor and return when it comes in. We recommended a cleaning due to the condition. When theyâ€™re done remodeling, they will have it cleaned.
Performed furnace clean and tune; inspected the exhaust and intake PVC ensuring all connections were secured, removed and cleaned the burners along with the flame sensor also inspected the heat exchanger and did notice large amounts of rust also failed the powder test, cycled the sytem on and checked gas pressures, I did notice the inducer motor was making a horrible grinding sound this is an indication of future failure, performed a combustion test verifying no CO in the airstream. This system is 15+ years old average lifespan on these units is about 14 years. Due to the failing inducer motor and failing heat exchanger I highly recommend replacing this system to prevent any future issues. Second opinion scheduled with Dan F 03/18/2019 at 230 Job complete
3-12-19. Removed old furnace. Removed old venting and capped hole in chimney. Installed new daikin furnace. Installed metal to connect furnace to duct. Drilled 2 3â€ holes in side wall of basement for new venting. Ran 3â€ pvc for intake and exhaust on furnace. Reconnected electrical and thermostat wiring to furnace. Pulled new thermostat wire to thermostat. Installed t4 thermostat. Connected gas piping to furnace. Ran drain hose from furnace to floor drain. Started furnace and everything is running and draining properly. Thank you for choosing Black-Haak heating for your heating needs.
Performed furnace clean and tune. Adjusted the gas pressure. Cycled the furnace. Itâ€™s operating properly at this time.
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