Menasha Heating & Cooling Reviews
Local Reviews
for Menasha, WI
Powered by Nearby NowExcellent Service
NATHAN - Menasha, WI
My tech who came to tune up my furnace and fireplace was very knowledgeable and very friendly to my 2 yr old and my anxious dog. He was very professional and did an excellent job maintaining our products so they work properly when we need them. He left no mess and was very courteous and friendly. I highly recommend using Black-Haak for any of your heating or cooling needs.
Great Response
Bill - Menasha, WI
Response was fantastic from reception to completion by Mike W. Our technician. Will be calling again for future service. Thank you B&H Electric✨👍
Great experience
April - Menasha, WI
Technician was professional and knowledgeable. Contacting office and setting up appointment was easy and all employees we spoke with were great. Work was done in a timely manner. Our personal schedules were accominated to perfectly.
Great thorough service
JOHN - Menasha, WI
Friendly efficient and knowledgeable
Outstanding Service
J - Menasha, WI
Julian did a great job listening, explaining and sharing in sight. The entire staff was helpful and kind
Friendly service
JAMIE - Menasha, WI
Very friendly
Furnace service done
SUE - Menasha, WI
Great Service
Tom - Menasha, WI
Technician was prompt. I appreciate the fact they wear booties over their shoes in the house. Very professional.
Wonderful service!!
JUSTYNA - Menasha, WI
Dan is a super nice guy that clearly loves his job. He was very thorough about explaining everything he was going to do and what the results were after finishing. Very pleased with the service and the price. See you in the spring 🙂
Service👍
DEBORAH - Menasha, WI
Kody W.
I performed the start up procedure on the furnace. I adjusted the gas pressure. The furnace is operating properly at this time.
Julian D.
Performed first year furnace cleaning; inspected the exhaust and intake PVC ensuring all connections were secured, as well as removed and cleaned the burners along with the flame sensor, customer stated that his gas bill went up 3x from previous year I closed off the supply registers in the basement as well as closed off the return register to see if this fixes the issue, I also checked gas pressures and made no changes, I then performed a combustion test verifying no CO in the airstream, and lastly took a delta T of 37 degrees made a fan adjustment and brought that up to 46 degrees. This system is currently operating normal at this time. Job complete
Dan E.
Furnace clean and tune. Cycled system. Checked heat exchanger. Found heat exchanger very rusted. Found several deep etching in heat exchanger. Ventor motor bearings are very worn. Flame sensor is worn. No CO in airstream. Normal levels of CO and XS air in exhaust. Average life of this unit is 14 years. This unit is over 19 year old and in worn condition. Second opinion recommended. Future failure is expected. System operating normal at this time. Job complete.
Kody W.
Performed geo clean and tune. Changed the filter and left 2 spare filters by the unit. The geo is operating properly producing 34700 btu of heat.
Julian D.
Performed furnace clean and tune; started be replacing the 213 air filter as well as the #35 water panel, I then removed and cleaned the burners along with the flame sensor, next I cycled the system on to check gas pressures and did make an adjustment on low stage, lastly performed a combustion test verifying no CO in the airstream. This system is currently operating normal at this time. Job complete
John V.
Installed Maytag Gas Furnace - M#RG1D56C3 S#RGG170857742 Completed Gas Furnace replacement. Disconnected and removed old furnace and then set new one on blocks in its place. Reconnected the gas, electric, PVC vent pipes, and duct-work to new furnace. Run tested the furnace, but will still need a technician start up. The office will be calling to schedule that with you. Thank you for choosing Black-Haak Heating. Please take a moment to fill out our online survey.
Hunter D.
Performed start up on a new furnace. No gas leaks detected. Gas and exhaust levels are normal. Drain is working. Heat rise was 58 degrees. Venting and electrical components are properly installed. High limit passed safety test. All registers are in. Unit is operating normally at this time. Customer may want a heat run moved. I took pictures and I will show them to Jeff and Dean to see what can be done.
Hunter D.
Performed start up on a new furnace. No gas leaks detected. Gas and exhaust levels are normal. No CO detected in the air. Drain is working. Venting and electrical components are properly installed. High limit passed safety test. Heat rise was 55 degrees. Unit is operating normally at this time.
Dan E.
First year furnace clean and tune. Cycled furnace. Checked heat exchanger, ok. Checked and cleaned burners and flame sensor. Checked igniter, ok, checked and adjusted gas pressures. Normal levels of CO and XS air were found in exhaust. No CO found in airstream. System operating normal at this time. Fireplace. Cycled system. Removed glass. Cleaned walls, glass, logs, and ignition system. Placed new embers. Re lit pilot. System operating normal at this time.
Hunter D.
Performed start up on a new furnace. No gas leaks detected. Gas and exhaust levels are normal. No CO detected in the air. Drain is working. Electrical and venting components are properly installed. High limit passed safety test. Heat rise was 41 degrees. Unit is operating normally at this time.
Hunter D.
Performed level 2 furnace cleaning. Burners and flame sensor are clean. Heat exchanger looks good. Gas and exhaust levels are normal. No CO detected in the air. Drain is clear. Heat rise was 39 degrees. Unit is operating normally at this time.
Julian D.
Performed first year furnace cleaning; inspected the exhaust and intake PVC ensuring all connections were secured I did fin a section that needed glue, next I removed and cleaned the burners along with the flame sensor, I then cycled the system on and checked gas pressures, and finished off with a combustion test verifying no CO in the airstream. This system is currently operating normal and heating at 48 degrees at this time. Job complete
Mike W.
Troubleshot outside Christmas lights not working. Homeowner had them plugged into an adapter in the rear coach light. Found that the coach light was faulty, replaced with new owner supplied light. Troubleshot light in bathroom that was broken, the rivets holding the socket on in the 4†can were broken. Recommended replacing both cans with wafer lights to the homeowner. Will need to order (2) 2700k 4†wafer lights and return to replace when they arrive, quoted $165 to replace the two can lights.
Evan A.
Lots of vibration coming from the furnace when the blower motor is running. I found a bat dead and stuck in the blower wheel. I cleaned the bat out and recycled the unit, everything is running normally now. The miscellaneous task is for finding/removing the bat.
Hunter D.
Filters delivered. Paid prior to delivery.
Dan E.
Furnace clean and tune. Cycled system. Checked heat exchanger, ok. Checked gas pressure and adjusted to maximize efficiency. Checked and cleaned burners and flame sensor. Checked igniter, ok. Found normal level of CO and XS air in exhaust. No CO in airstream. Checked dehumidifier. No ice forming on coil. Checked for obstructions in drain line and pan. Both systems operating normal at this time. Job complete. Put ac cover on ac unit for customer.
Anthony N.
Was here for a furnace cleaning. Performed preferred customer furnace cleaning. Completed furnace cleaning form. Furnace is running normally at this time. Customer has upgraded to the package cleaning to include the air conditioner. Office to call in the spring to schedule the air conditioning cleaning.
Hunter D.
Performed level 2 furnace cleaning. Burners and flame sensor are clean. Heat exchanger looks good. Gas and exhaust levels are normal. No CO detected in the air. Drain is clear. Heat rise was 54 degrees. Unit is operating normally at this time.
Hunter D.
Came out to investigate a loud whining noise coming from the furnace. Upon my arrival, the inducer motor made a very high pitched whine when I turned on the heat. I checked voltage to be safe and there is 120v going to the motor. Conclusion, inducer motor bearings are very worn. Failure is expected. Replacement of the inducer motor is recommended. Customer paid for the dispatch and labor fee. Equipment is still heating but we need to get back there ASAP for the part replacement.
Anthony N.
Was here for a furnace cleaning. Performed preferred customer furnace cleaning. Completed furnace cleaning form. Furnace is running normally at this time. Customer was concerned about the furnace not heating to well. Lowered the fan speed to low.
Julian D.
Performed furnace clean and tune; started by removing pilot assembly and cleaning off flame sensor, also ohmed out the igniter which did test weak, I then inspected the heat exchanger, next I cycled the system on and checked gas pressures, lastly I performed a combustion test verifying no CO in the airstream. This system is currently operating normal at this time. Job complete
Julian D.
Replaced vendor motor and pressure switches I then cycled this system to ensure it was operating. This system is currently operating normal at this time. Job complete
Travis W.
Installed 3 supplies, one by the stairs and 2 in future finished area. Added a return low and connected to duct. Customer said to skip gas line and to wait to install registers. All registers on site.
Dan E.
Furnace clean and tune. Cycled system. Checked heat exchanger, found it rusted. No visible cracks found. Checked igniter, worn but tested ok. Cleaned and checked burner and flame sensor, ok. Checked gas pressure. Checked for CO in airstream, none found. System is showing signs of ware, but operating normal at this time. Customer upgraded to pkg clean and tune. Job complete. Ac and furnace clean and tune
Hunter D.
Installed new furnace, took old one out. Hooked up the venting, gas, and electrical back on. duct modification to the furnace. Ran a new drain line for furnace, A/C, and humidifier. Put a new thermostat on the wall as well.
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