Neenah Heating & Cooling Reviews

Local Reviews
for Neenah, WI

Rated 4.9 out of 5 stars based on 127 customer reviews

Map of Neenah, WI

Awesome Sauce




Great service and explanation of everything I needed to know.


Map of Neenah, WI

Awesome





Map of Neenah, WI

Excellent Company! Great Technicians




Black-Hawk Heating & Cooling has been my go to for heating and air conditioning since we built our house in 2006. They were the contractor for installation and we liked their service. Dan E has been my technician for the past few years and is very personable and knowledgeable about his trade. He comes to service my HVAC year and we catch up on kids and dogs. He also alerts you as to any problems you might have in the future so you can plan for the extra expense unless he recommends you do it right away! I’m very pleased with him. The office gals are great too. Always trying to make an appointment easy for your schedule. Mary Plaisance


Map of Neenah, WI

Furnace inspection and fix air conditioner




Felt the service was good and techs seemed to know what they were doing. Fixed AC, needed a part and then inspected furnace. Said it needed a new induction motor. I questioned whether it was that bad, or would last a while longer. Said would not. ‘Had them replace it for a cost of about $500+. Took the old motor to a guy that is an expert on motors and he just told me he could find nothing wrong with it. Asked me if it had tripped the code or was squeezing or making other noises. The tech said that it was drawing too much current, so was in failure mode. He said no way, as no burn marks, armature spins freely and no other stress issues, as well as it had not tripped a code indicating a problem. Looks like I will be looking for another company to do my furnace from now on.


Map of Neenah, WI

Fast Professional Service





Map of Neenah, WI

Top-notch professional service




Jeremih was a pleasure to work with. He quickly diagnosed the issue at hand as well as options to remedy the situation. He went above and beyond what was needed and expected. I am greatly satisfied in the service he provided from Black Haak.


Map of Neenah, WI

Great Service Keeps My Furnace Tuned Up




Great Service, Very polite and knowledgeable service person


Map of Neenah, WI

Great service,Friendly service




Did an awesome job and kept me informed on everything he was doing.Was very friendly with a great attitude.


Map of Neenah, WI

No heat but fixed same day




Evan was very professional and diagnosed the problem and installed a new thermostat very quickly and efficiently.


Map of Neenah, WI

Great Service




Hunter is a very nice, polite and professional young man!


Dan E.

Dan E.

No heat. Found the system calling for heat. Sparker would ignite flame, system would run for about 20 sec then shut down. The gas valve would slam shut and open a few times before it would shut the flame off completely and run the fan. Found drain lines in very poor condition and clogged completely. Cleared drain lines and cycled system again. System lit and ran for about 15 mins with no issues. System is extremely dirty and worn. Recommend full clean and tune to ensure no other issues with system. System heating at this time. Job complete.

Near S Park Ave, Neenah, WI 54956
Hunter D.

Hunter D.

Came out to replace the furnace inducer motor. I took apart the old one and reinstalled the new motor. I rewired and bracketed the motor properly. After installation, I cycled to furnace a few times as a reassurance. Unit is operating normally at this time.

Near Neff Ct, Neenah, WI 54956
Julian  D.

Julian D.

Performed furnace clean and tune; inspected the exhaust and intake PVC ensuring all connections were secured, I then removed and cleaned the flame sensor as well as ohmed out the igniter which did test weak, I then cycled the system on and checked gas pressures I did make adjustments on both stages, lastly performed a combustion test verifying no CO in the airstream we did have slightly higher than normal levels of carbon monoxide in the exhaust. This system is currently operating normal at this time but due to age (12+ years) and condition future failure is expected. Job complete

Near Meadow Ln, Neenah, WI 54956
Hunter D.

Hunter D.

Cleanings are done. We will need to return to address the temp difference issues and look into why the older furnace is going out on a pressure code. Customer only has partial heat. We will need to come back ASAP.

Near Harbor Light Ct, Neenah, WI 54956
Dan E.

Dan E.

Furnace clean and tune. Cycled system. Checked heat exchanger, found it very rusted. No visible cracks at this time, but very heavy rusting and damaged. Found burners extremely rusted and corroded. Cleaned as best as I could, but they will continue to flower the flame causing continued damage to heat exchanger face plate. Found ventor motor bearings very worn causing noise and vibration throughout the system. Checked for CO in airstream, one found. Normal levels of CO found in exhaust, but XS air was high indicating possible plugged or damaged secondary heat exchanger. System appears to have had a lack or no maintenance done in the past. Homeowners have only been here a year. Office to schedule second opinion on follow up call. System is operating normal at this time, but failure is expected. Checked fireplace and instructed homeowner on how to use switch to fire it. System was already cleaned by customer and is operating normal at this time. No charge for the instruct. Office to sche

Near Copperstone Pl, Neenah, WI 54956
Dan E.

Dan E.

Furnace clean and tune. Cycled system. Checked heat exchanger. Found it very rusted and corroded. Checked and cleaned burners and flame sensor. Checked igniter, ok. Found ventor motor bearings worn. Vibration of ventor motor on start up and full speed. Bearing noise on shut down. No CO found in airstream at this time. Normal levels of CO and XS air in exhaust. Average life of this unit is 14 years. This system is 17 years old and in poor condition. Future failure is expected. Second opinion is recommended. System is operating normal at this time. Job complete. No charge at this time due to second opinion on site. Charges pending results of second opinion.

Near Farm Ridge Ln, Neenah, WI 54956
Hunter D.

Hunter D.

Performed level 2 furnace cleaning. Rollout switch snapped on me during my inspection. Due to this being my fault, we will replace the part no charge. Burners and flame sensor are clean. Heat exchanger looks good. Only minor signs of wear. We will need to return ASAP as the customer is currently without heat. All we will have to do is replace the rollout and perform the combustion test. Everything else is done.

Near High Meadows Ln, Neenah, WI 54956
Dan E.

Dan E.

Furnace #1 P1256801F. Cycled system. Checked heat exchanger, ok. Checked igniter, tested ok. Checked and cleaned flame sensor and burners. Both were very corroded and rusted. Cleaned both as best I could. Ventor motor bearings are worn. Checked and adjusted gas pressures to maximize efficiency. Checked blower compartment, found standing water in compartment. Found evidence of water leak from transition assembly. Checked for CO in airstream, none found. Found normal levels of CO and XS air in exhaust. System is worn, but operating normal at this time. Recommend replacement of transition assembly and Ventor motor. Furnace #2 96413. Furnace clean and tune. Cycled system. Checked heat exchanger, found all three shots very rusted with cracks forming. Igniter is worn, no cracks found on igniter at this time. Cleaned flame sensor and burners. Burners were very rusted and corroded. Cleaned as best as I can. Found water leak from ventor motor. Ventor motor bearings are worn. Checked for CO in

Near Bosworth Ln, Neenah, WI 54956
Julian  D.

Julian D.

Performed furnace start up; inspected the exhaust and intake PVC ensuring all connections were secured, I then sniffed the gas line for possible leaks, next I cycled the system on and checked gas pressures, as well as performed a combustion test verifying no CO in the airstream, lastly replaced the 16x25x1 filter. This system is currently operating normal and heating at 49 degrees at this time. Job complete

Near Hunt Ave, Neenah, WI 54956
Hunter D.

Hunter D.

Added recptacles and designated circuits for sump pump, freezer, and treadmill.

Near Presidential Dr, Neenah, WI 54956
Hunter D.

Hunter D.

Performed level 2 furnace cleaning. Burners and flame sensor are clean. Heat exchanger looks good. Gas and exhaust levels are normal. No CO detected in the air. Drain is clear. Heat rise was 44 degrees. Unit is operating normally at this time. Thank you for choosing Black-Hawk Heating! Please take the time to complete our

Near Thomas Ct, Neenah, WI 54956
Anthony N.

Anthony N.

Was here for a furnace cleaning. Performed preferred customer furnace cleaning. Completed furnace cleaning form. The furnace is running normally at this time.

Near Amendment Dr, Neenah, WI 54956
Anthony N.

Anthony N.

Was here for a furnace cleaning. Performed preferred customer furnace cleaning. Found that the igniter is worn. Called the office to verify the warranty. The furnace is under a manufacturers warranty. Didn’t have the right igniter for the furnace. Office to order the igniter and schedule an appointment to repair. Completed furnace cleaning form. The furnace is running normally at this time.

Near North St, Neenah, WI 54956
Scott K.

Scott K.

12/10/18 Moved 10x6 register from back of furnace to the front on plenum. Installed Aprilaire humidifier. Ran copper water line from hot water pipe to humidifier. Checked water line for leaks and found 0. Ran bypass from humidifier to return duct. Set up observer thermostat to control humidifier. Thank you for choosing Black-Haak for your heating needs.

Near Antler Ct, Neenah, WI 54956
Dan E.

Dan E.

Checked fireplace. Found pilot out. Removed glass and cleaned pilot assembly. Was unable to light pilot with sparked. Used match to light pilot. Cycled system several times, operating normal at this time. After several mins, fan started. No issues found at this time. Furnace start up. Checked electrical, venting, gas piping, temp rise. Checked and adjusted gas pressures to maximize efficiency. Checked incoming gas pressures. Checked drain system. System operating normal at this time. Job complete.

Near Spring Meadow Ct, Neenah, WI 54956
Craig W.

Craig W.

Completed installation of the Aprilaire 700 powered humidifier. Mounted the humidifier on the furnace plenum. Mounted the humidistat control on the return air drop ductwork to ensure maximum efficiency by reading relative humidity of the all the air coming back to the furnace from all areas of the house. Ran all low voltage wiring between humidistat, the humidifier itself and the furnace and connected it to each. Run tested the humidifier for proper operation. Thank you for choosing Black-Haak. Please take a moment to fill out our online survey.

Near Presidential Dr, Neenah, WI 54956
Julian  D.

Julian D.

Performed furnace and fireplace cleaning; inspected the exhaust and intake PVC ensuring all connections were secured, I then removed and cleaned burners along with the flame sensor, next I cycled the system on and checked gas pressures, next i performed a combustion test verifying no CO in the airstream. I then wiped down, vacuumed, cleaned off the pilot assembly, as well as cleaned off the glass of the fireplace. These systems are cut operating normally at this time. Customer stated the house was not heating/cooling to her standard did schedule Rick to come out to quote a zone system. Job complete

Near Spike Ct, Neenah, WI 54956
Julian  D.

Julian D.

Performed first year furnace cleaning; inspected the exhaust and intake PVC ensuring all connections were secured, I then removed and cleaned the burners along with the flame sensor, I then cycled the system on and checked gas pressures and did make an adjustment, next I performed a combustion test verifying no CO in the airstream, also i replaced the 16x20x1 filter, lastly I performed an air advise test and did want to note that the levels of carbon dioxide are higher than what is recommended for the home high levels of carbon dioxide can lead to fatigue/headaches (winter blues) a fix for this would be installing a UV light to help bring these levels down I did include a quote for the UV light. This system is currently operating normal at this time. Job complete

Near Green Acres Ln, Neenah, WI 54956
Anthony N.

Anthony N.

Was here for a furnace start up. Performed preferred customer furnace start up. Completed furnace start up form. Furnace is running normally at this time.

Near Nennig Rd, Neenah, WI 54956
Kody W.

Kody W.

I removed the old blower motor. I installed and mounted the new blower motor. Cycled the furnace, it’s operating properly at this time.

Near Old Orchard Ln, Neenah, WI 54956
Kody W.

Kody W.

The thermostat was showing a low flame signal error. I pulled out the flame sensor, it was dirty. I cleaned the flame sensor. Cycled the furnace. It’s operating properly at this time. No charge, covered under first year warranty.

Near Nature Trail Dr, Neenah, WI 54956
Anthony N.

Anthony N.

Was here for a furnace cleaning. Performed preferred customer furnace cleaning. Completed furnace cleaning form. Furnace is running normally at this time.

Near Radcliff Rd, Neenah, WI 54956
Julian  D.

Julian D.

Performed furnace clean and tune; inspected the exhaust and intake PVC ensuring all connections were secured, I then removed and cleaned the burners along with the flame sensor, next I ran a combustion test verifying no CO in the airstream. This system is currently operating normal at this time. Job complete

Near Westbreeze Dr, Neenah, WI 54956
Julian  D.

Julian D.

Performed furnace start up; inspected the exhaust and intake PVC ensuring all connections were secured, I then sniffed the gas line for possible leaks, next I cycled the system on and checked gas pressures and did make an adjustment, aslo ran an air advise test in the home and did want to make note that the levels of chemicals and carbon dioxide are dramatically higher than what is recommended in the home I highly recommend an electronic air cleaner with a UV light to bring these levels down, lastly I performed a combustion test verifying no CO in the airstream. This system is currently operating normal and heating at 57 degrees at this time. Job complete

Near Hunt Ave, Neenah, WI 54956
Dan E.

Dan E.

Furnace clean and tune. Cycled system. Checked heat exchanger, ok. Checked and cleaned burners and flame sensor. Checked igniter. Checked and adjusted gas pressures. Normal levels of CO and XS air in exhaust. No CO found in airstream. Found aprilaire water line clogged at piercing valve. Cleared valve, aprilaire system operating normal at this time. Furnace also operating normal at this time. Job complete.

Near Westbreeze Dr, Neenah, WI 54956

If you're in Neenah, give us a call at (920) 757-9990 for a free estimate. We look forward to serving you and please leave us a review!

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