Kaukauna Heating & Cooling Reviews

Local Reviews
for Kaukauna, WI

Black-Haak Heating Rated 4.8 out of 5 stars based on 63 customer reviews
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Map of Kaukauna, WI

Great service




Review of Black-Haak Heating

Tec explained the word he did and answer all my questions very well


Map of Kaukauna, WI

Very through furnace inspection




Review of Black-Haak Heating


Map of Kaukauna, WI

Technician was both professional and friendly. Great service!




Review of Black-Haak Heating


Map of Kaukauna, WI

Great service




Review of Black-Haak Heating

Great service, excellent technician.


Map of Kaukauna, WI

AC check-up/repair, furnace Installation, and final check-out




Review of Black-Haak Heating

The service started a couple of weeks ago and ultimately we have a working AC system and a new furnace; we are very pleased. The service, scheduling, promptness, courtesy, and workmanship have been excellent. We'd like to thank Anthony, Dan and Dan, Craig and Craig, Kory, Scott, and Tim. Let's not forget McKenzie and Andy with the scheduling and follow-up. Thanks again.


Map of Kaukauna, WI

Furnace Installation and Check-out




Review of Black-Haak Heating

The Craig and Craig team worked very well; installation went well. Thermostat and furnace details/operation were explained carefully and thoroughly. Great workmanship. Arranged for chimney liner (for gas water heater) to be installed at a later date.


Map of Kaukauna, WI

AC Repair and Check-out




Review of Black-Haak Heating

Hunter is prompt, courteous, and thorough. He answered all my questions and taught me a thing or two. The new fan checked out perfectly. He explained all the differences and answered questions about the service. Good man! It is an expensive motor, but it is absolutely necessary; I have no complaints.


Map of Kaukauna, WI

AC&H Seasonal Checkup




Review of Black-Haak Heating

On time. Very thorough. Very competent. Results of inspection and service were explained in easy to understand terms. All inquiries were handled in a professional manner--professional!


Map of Kaukauna, WI

Hunter was great!




Review of Black-Haak Heating

Black-Haak has been nothing but amazing. From their service people to their office people, just kind and true professionalism. I highly recommend Black-Haak


Map of Kaukauna, WI

Fast response! Excellent service!




Review of Black-Haak Heating

I had an emergency electrical problem. Black Haak had very quiet response time. They did a great job at a great price. I am very pleased and highly recommend them to anyone. Just awesome!


Hunter D.

Hunter D.

Performed the level 2 furnace and fireplace cleanings. Furnace: Burners and flame sensor are clean. Heat exchanger is rusty, however, no cracks located at this time. Excessive air levels were a little high, but, nothing at a concerning level currently. No CO detected in the air. Drain is clear. Heat rise was 43°. Unit is heating properly. I recommended us returning annually to monitor the heat exchanger. Fireplace: I wiped down the upper and lower compartments for dust. Cleaned the pilot. Inspected the logs, they’re good. Cleaned the glass. Cycled the fireplace. Unit is heating properly.

Near Sunny Meadows Dr, Kaukauna, WI 54130
Hunter D.

Hunter D.

Performed the level 2 furnace cleaning. Upon inspection, I found a crack in the center cell of the heat exchanger. For safety reasons, I had to shut down thee furnace. I took pictures and measurements. Dan Fox will be calling with options this evening.

Near White Birch St, Kaukauna, WI 54130
Dan E.

Dan E.

Furnace clean and tune . Cycled system. Checked heat exchanger. Found all chambers with heavy rust and corrosion. No visible cracks found with camera. Checked, removed, and cleaned burners. All burners are rusted and damaged. Checked and cleaned flame rod/igniter. Igniter tested low and is very worn. Both the flame rod and the igniter are in need of replacement. Checked electrical connections and clamps. Tighter all. Cleared drain line. Found beatings are worn in Ventor motor. This is causing grinding and noise. This will cause motor to seize at any time. Preformed combustion test and found normal levels in exhaust. No CO found in airstream. Average life expectancy for this unit is 14 years. This system is 20 years old and in poor condition. System is operating safety at this time, but future failure is expected. Replaced ignition system and cleaned fireplace. Cycled system and fireplace operating normal at this time. Job complete.

Near McFarland Pl, Kaukauna, WI 54130
Hunter D.

Hunter D.

Came out to investigate a clunking noise and a possible no heat. When I arrived, the house was holding at 60° which is where Deb had it set to. There were no fault codes and the furnace started up just fine. I cycled the furnace four times all together and never had a clunk noise take place. I called Deb and let her know to keep monitoring the situation and to call us back if it continues or gets worse.

Near Sweet Meadow Ln, Kaukauna, WI 54130
Hunter D.

Hunter D.

Came out to investigate a no heat. The furnace tried to kick in but immediately went out on a pressure code, venter motor wouldn’t even start. I cleared all drains and hoses. Checked venting and had no obstruction. Ohmed the motor and it was fine. Checked voltage from the board to the motor and found that there was no power coming from the board. The main furnace board is bad and needs to be replaced. We will call on Monday to quote.

Near Fieldcrest Dr, Kaukauna, WI 54130
Erika  J.

Erika J.

Removed and cleaned and reinstalled flame sensor Removed and cleaned and reinstalled gas burners Checked gas outlet pressure Checked igniter Checked filter Inspected and tested inducer motor and blower motor Checked your condensate drain trap Furnace working well at this time. Please renew tuneups to maintain your warranty

Near Olde Country Cir, Kaukauna, WI 54130
Dan E.

Dan E.

No heat. System showed error code of E65 (inadequate power supply to fan). Reset system and system started to fire. Blower motor was grinding and seizing. It tried to cycle several times and set code. Examining cabinet and unit, found evidence of possible exhaust recirculating in system. corrosion found in ventur. Control board plastic was very weak and cracking to the touch. Noise insulation was disintegrated. Evidence of water leaking throughout system. Possible heat exchanger damage. Average life expectancy for this unit is 12 years. This unit appears to be around 10 years and in very poor condition. Hydronic dept to follow up on Monday. System still not heating. Customer wanted options and possible second opinion. Job complete. Charges pending results of second opinion.

Near W Wisconsin Ave, Kaukauna, WI 54130
Erika  J.

Erika J.

Removed and cleaned and reinstalled flame sensor Removed and cleaned and reinstalled gas burners Checked gas outlet pressure Checked igniter Checked filter Inspected and tested inducer motor and blower motor Furnace working well at this time. Start up Please renew tuneups to maintain your warranty

Near Debruin Rd, Kaukauna, WI 54130
Erika  J.

Erika J.

Removed and cleaned and reinstalled flame sensor Removed and cleaned and reinstalled gas burners Checked gas outlet pressure Checked igniter Checked filter And replaced Inspected and tested inducer motor and blower motor Furnace working well at this time. Please renew tuneups to maintain your warranty

Near Debruin Rd, Kaukauna, WI 54130
Hunter D.

Hunter D.

Performed the level 2 furnace cleaning. Burners and flame sensor are clean. Heat exchanger looks good. Combustion readings were normal. No CO detected in the air. Drain is clear. High limit passed the safety check. Heat rise was 53°. Unit is heating properly.

Near Lemongrass Way, Kaukauna, WI 54130
Kody W.

Kody W.

No heat on the furnace and fireplace. I found the pilot was out on the fireplace. I relit the pilot. Fireplace is working. I cycled the furnace. Nothing turned on. I performed voltage checks. Found the thermostat has failed. I quoted repairs and maintenance. Anthony is going to replace the thermostat himself.

Near Westfield St, Kaukauna, WI 54130
Corey J.

Corey J.

Installed 16kw generator with whole home transfer switch.

Near Debruin Rd, Kaukauna, WI 54130
Anthony N.

Anthony N.

Performed a preferred customer furnace cleaning. Cleaned the burners and the flame sensor. Checked the furnace heat exchanger. Wiped down the inside of the furnace. Checked the electrical. Cycled the furnace. Checked the gas pressure and performed a furnace combustion test. No issues with the furnace at this time.

Near Coriander Ct, Kaukauna, WI 54130
Anthony N.

Anthony N.

Performed preferred customer furnace cleaning. Cleaned the burners and the flame sensor. Checked the furnace heat exchanger. Wiped down the inside of the furnace. Checked the electrical. Cycled the furnace and performed a furnace combustion test. The furnace is running normally at this time.

Near Rolling Acres Ct, Kaukauna, WI 54130
Evan A.

Evan A.

The pilot on the fireplace went out. I opened up the fireplace and cleaned the pilot assembly, there was a lot of carbon/soot build up on the thermopile. I tried starting the pilot back up with the sparker and wasn’t able to get it going, it’s sparking lower than it should out of the gas flow. I used my torch to get the pilot started and it stayed on like normal. The wall switch doesn’t always turn the gas on, it’s starting to go out. They have a relative who’s an electrician that will get that switch taken care of. The office will follow up with pricing and to setup a furnace cleaning. Thank you for choosing Black-Haak Heating.

Near McFarland Pl, Kaukauna, WI 54130
Dan E.

Dan E.

Pkg clean and tune. Furnace. Cycled system. Checked heat exchanger, ok. Checked, removed, and cleaned burners and flame sensor. Both are ok, checked electrical connections and clamps. Checked and adjusted gas pressures to maximize efficiency. Tested for CO and XS air in exhaust. Found XS air higher than normal in exhaust. Adjusted gas pressures down slightly to lower XS air levels back within range. CO levels in exhaust are normal. No CO in airstream. System operating normal at this time. Ac. Cycled system. Checked and cleared drain lines. Checked and cleaned electrical compartment. Capacitor and contactor are in working order. Compressor and fan motor tested ok. Used coil cleaner on condenser coil. Hooked up gauges and checked pressures and temps. Indoor coil tempmwas 39. Subcooling was 11, indoor cooling was 17. System operating normal at this time. Job complete.

Near Fairway Dr, Kaukauna, WI 54130
Kody W.

Kody W.

Aaron said the air conditioner took a long time to catch up after being installed. I cycled the air conditioner. I checked the pressures and temperatures. The pressures are good and ther is 10 degrees of subcooling and superheat which is good. There is a 21 degree split which is great. I double checked the install. Aaron taped up the air leaks in the ductwork. The air conditioner is operating properly.

Near Woodhaven Ln, Kaukauna, WI 54130
Dan E.

Dan E.

Furnace clean and tune. Cycled system. Checked heat exchanger. Found minimal rusting and corrosion. Removed, checked, and cleaned burners and flame sensor. Both are ok at this time. Checked and adjusted gas pressures to maximize efficiency. Checked electrical connections and clamps. Both are tight. Normal levels of CO and XS air in exhaust. No CO found in airstream. System operating normal at this time. Job complete.

Near W 5th St, Kaukauna, WI 54130
Hunter D.

Hunter D.

Performed the level 2 furnace cleaning. Burners and flame sensor are clean. Heat exchanger looks good. Combustion readings were normal. No CO detected in the air. Drain is clear. High limit passed the safety check. Heat rise was 53°. Unit is heating properly.

Near Andrea Michelle Ct, Kaukauna, WI 54130
Anthony N.

Anthony N.

Performed preferred customer furnace cleaning. Cleaned the burners and the flame sensor. Wiped down the inside of the furnace. Checked the electrical. Cycled the furnace. Performed a furnace combustion test. The furnace is running normally at this time.

Near Frances St, Kaukauna, WI 54130
Evan A.

Evan A.

Gas leak repair on gas fireplace.

Near Mallard Dr, Kaukauna, WI 54130
Hunter D.

Hunter D.

Performed the level 2 AC cleaning. No leaks detected. Refrigerant charge was normal. Condenser coil is clean. Electrical wiring tested good. Both capacitors, one for the condenser and the other for the fan, tested below their required zones. Average life of system is 12-15 years. Unit is currently 30+ years. Due to age, condition, and cost for future repairs and service, I recommended a second opinion to discuss options. Customer said the AC breaker sometimes trips off. Because of this, we will be doing an electrical inspection free of charge, per Joel. Office will call to schedule.

Near Welhouse Dr, Kaukauna, WI 54130
Dan E.

Dan E.

Furnace clean and tune. Cycled system. Checked heat exchanger. Found all three chambers are rusted and corroded. No cracks found at this time. Checked and adjusted gas pressures to. Found all wires connected and clamps tight. No visible signs of water leaks. Checked limit switches and high limit switches. Cleared drain line. System is operating normal at this time. Job complete.

Near Meadow Ridge Trail, Kaukauna, WI 54130
Dan E.

Dan E.

Furnace start up. LP was just turned on and checked by utility company. I checked for any gas leaks with gas sniffer. No leaks found. Cycled system several times to get gas through valve. Checked incoming and outgoing gas pressures. Adjusted pressures to maximize efficiency. Checked electrical connections and clamps. Checked for levels of CO and XS air in exhaust, normal levels found. No CO found in airstream. System operating normal at this time. Job complete.

Near Farrell Rd, Kaukauna, WI 54130
Hunter D.

Hunter D.

Performed the level 2 package cleaning. Furnace: Burners and flame sensor are clean. Heat exchanger looks good. Combustion readings were normal. Drain is clear. No CO detected in the air. Igniter ohmed okay. High limit passed the safety check. Heat rise was 42°. AC: No leaks detected. Electrical components from the compressor tested good. Capacitor is starting to test low. Condenser coil is clean. Refrigerant pressures were normal. Subcool was 10° with a 20° temp split. All equipment is operating properly.

Near E 17th St, Kaukauna, WI 54130

Please give us a call at (920) 757-9990 for a free estimate. We look forward to serving you and please leave us a review!

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