Dan is not only good at what he does but he is even better at customer relations. I was very pleased with everything he did for our home
Black Haak has an outstanding workforce, all working in perfect coordination to get the job done quickly, efficiently, and correctly! They did an EXCELLANT job! Friendly, considerate, and courteous too...answering all questions, and very informative!
My service technician was very informative and friendly. They stand behind their products and respond in very reasonable amount of time.
Completed start up Checked gas valve and adjusted Checked for gas leaks No co in airstream 6ppm in flue System working well at this time
It is currently in its 14th heat season Inducer assembly replaced after 8 years 2014 Drain trap replaced after 9 years 2015 I can not remove the flame sensor to clean it as itâ€™s rusted on to the burner box Wire brushed gas burners Checked igniter Checked heat exchanger- some corrosion showing Adjusted hi and lo gas pressure to Oem specs System operating within parameters at this time This system has no warranty, homeowner to pay full costs
Furnace clean and tune. Cycled system. System fired. Checked heat exchanger with camera, found large crack in far left heat exchanger. This is an immediate fail of inspection. System has been disabled until options are given to customer. Black-Haak is not responsible for any injury or other if system is enabled by customer and ran. CO levels may be dispersed into the home causing harm. Black-Haak heating does NOT recommend running heat until system is fixed. Cleaned fireplace. Cycled system. Cleaned glass, walls, logs, igniting system and outside. System operating normal at this time. Job complete. Charges pending results of second opinion.
Preform furnace cleaning. Removed and cleaned burners, and flame sensor. Ohmed igniter. Inspected electrical, gas piping and venting. Removed and cleaned drain trap, and cleared drain lines. Preformed combustion analysis. All systems operating properly at this time. Have a wonderful fall, Brennan
Furnace not heating and just blowing cold air. When I arrived she had the unit turned off so I cycled the unit. Ventor motor did not turn on so I tested voltage, 120 volts to the motor and furnace would go out on pressure switch open. Blower motor is also slow to start up. Talked to her about repair vs replacement options. Dan will call her to talk about the options for replacement. Thanks Brad If you could take a few minutes and fill out a quick survey on how I did today, I would greatly appreciate it.
Performed a furnace start up. Checked over the furnace installation. Cycled the furnace. Set the gas pressure and checked the fan speed. The furnace is running normally at this time.
Performed the level 2 furnace cleaning. Burners and flame sensor are clean. Heat exchanger looks good. Combustion readings were normal. No CO detected in the air. Drain is clear. High limit passed the safety check. Heat rise was 40Â°. Water panel and furnace filter were replaced. Unit is heating properly.
Performed the level 2 furnace cleaning. Burners and flame sensor are clean. Heat exchanger looks good. Combustion readings were normal. No CO detected in the air. Drain is clear. High limit passed the safety check. Heat rise was 42Â°. Unit is heating properly. I also helped the customer set up there WiFi stat with the Honeywell app.
9/4 Started generator install 9/5 Finished generator install
Performed the level 2 furnace cleaning. Burners and flame sensor are clean. Heat exchanger looks good. Combustion readings were normal. No CO detected in the air. Drain is clear. High limit passed the safety check. Heat rise was 45Â°. Unit is heating properly.
Furnace clean and tune. Cycled system. Checked heat exchanger. Found all chambers are rusted and worn. No visible cracks found at this time. Removed, checked, and cleaned burners and flame sensor. Both were rusted, but ok. Checked electrical connections and clamps. Checked and adjusted gas pressures to maximize efficiency. Checked for levels of XS air and CO in exhaust. Normal l vela found. No CO found in airstream. Ac. Replaced filter. Cycled system. Checked and cleaned electrical compartment. capacitor tested low. Used coil cleaner on condenser coil. Hooked up gauges and tested pressures and temps. Found subcooling was 10, indoor coil temp was 40, indoor temp split was 15. System is worn, but operating normal at this time. Job complete. Office to bill for this job.
Ac clean and tune. Cycled system. Checked filter. Checked electrical compartment. Contactor and capacitor ok. Used coil cleaner on condenser coil. Hooked up gauges and checked pressures and temps. Subcooling was 10. Indoor coil was 39. Indoor temp split was 18. System is operating normal at this time. Job complete.
Ac clean and tune. Checked drain line. Checked filter. Cycled system. Checked electrical compartment and cleaned. Capacitor and contactor tested ok. Used coil cleaner on condenser coil. Hooked up gauges and checked pressures and temps. Found that the subcooling was 10. Indoor temp split was low. Adjusted fan speed down to blue to increase temp split up. Split was up to 17. System is slightly over charged, but operating normal at this time. Job complete.
Performed the level 2 AC cleaning. No leaks detected. Electrical components tested good. Condenser coil is clean. Refrigerant pressures were normal. Subcool was 8Â° with a 17Â° temp split. Unit is cooling properly.
Was here for a air conditioning cleaning. The air conditioner is 19 years old. Cycled the air conditioner. Found a bad capacitor in the electrical. All other electrical is original to the unit. Cleaned the air conditioner. Checked the refrigerant levels. Found that the air conditioner is running low on r22 refrigerant. Failure in the near future is expected. Recommend getting a quote on a new unit. Office to call to schedule a second opinnion.
Replaced two non grounded receptacles with GFCIâ€™s. Installed four new receptacles in upstairs bedrooms. Did not install fan per homeowner. Will need to return to replace door chime kit.
Ac not cooling very well, customer said it iced up the other day. Used refigrent sniffer to try and locate a leak before starting the system up. Couldnâ€™t find any leaks inside or outside. Started up the ac and checked refrigerant charge, unit is low by about 2lbs. Talked to customer about repair vs replacement, and mention that replacement is the better option. The unit is 26 years old and the furnace is older. She needed to talk to her husband about it. Highly reccomend service manager, Dan, coming out to preform a second opinion. Unit is running but itâ€™s undercharged at this time and it will ice up again. Thanks Brad If you could fill out a quick survey on how I did today I would greatly appreciate it
Performed AC clean and tune; inspected the condenser electrical compartment and tested components compressor did tested weak, i then sprayed down the condenser with coil cleaner, cycled the system on and checked pressures and temps 28 degrees of superheat with 23 degrees of sub cooling with the evaporator coil sitting at 31 degrees. This system appears to be low on charge future failure is expected. Due to age, condition, and cost to repair I highly recommend replacement of this system. Due to the â€œelectrostatic filterâ€ in place I am including a quote for an electronic air cleaner to bring better airflow to the system as well as to bring the levels of particles down in the home. Second opinion scheduled with Dan F today at 11 Job complete
Ac start up. Checked wiring at furnace terminal strip. Ok. Checked breaker to ac condenser, on.mchecked two wire to condenser, found it not wired. Wired in two wire to condenser. Found condenser blue and yellow wire insulation worn. Corrected and checked it, ok. Pulled system into vacuum. Pulled down to 324 microns. Dropped charge and cycled system. Added refrigerant and tested system. Adjusted fan speed to yellow to increase split. Added 18.5 oz of refrigerant to this system. Split was 18. Subcooling was 12. Indoor coil temp was at 39. System operating normal at this time. Job complete.
Ac check. Checked indoor coil with refrigerant sniffer, no strong indications of a leak found. Instructed customer on how to used electronic air cleaner and replaced media pad. Placed drain cleaning tab in condenser drain pan to clear all drain lines. Cycled as unit. Checked pressures and temps. System is slightly overcharged. Subcooling was 10 and super heat is 0. Outdoor temp is 58. Customer is having work done on the exterior of the home and contractor had ac removed and reattached by a different contractor. Temp split was 14. Recommended full ac cleaning after exterior work is completed. System operating at this time. Job complete.
Performed preferred customer air conditioning cleaning. During the cleaning. I found a worn capacitor and bad compressor windings. Presented this to the customer. The customer will wait until the air conditioner goes out to replace it. The air conditioner 15 years old. The average life expectancy of an air conditioner is 14 years. Failure is expected. The air conditioner is still running at this time.
Performed preferred customer air conditioner cleaning. Found a worn capacitor in the air conditioner. Presented this to the customer. The customer will not make any repairs at this time. Replaced the 213 filter.Did not check the refrigerant levels due to the weather. Office to please call to schedule another appointment to check the refrigerant. Cycled the air conditioner. The air conditioner is running at this time.
Found exhaust clamp tightened down at an angle causing the exhaust to leak moisture down the inducer motor pooling up on the filter side of the box. I was able to correct this connection and we are no longer leaking water. Job complete NO CHARGE
Performed AC check; sniffed the indoor coil for possible leaks, inspected outdoor units electrical compartment did find the contactor showing signs of age, also tested out the compressor which did test out in the caution zone, checked pressures and things seem to be okay considering the lack of a load. I highly recommend getting a clean and tune done on the system so we can spray down the outdoor condenser and check pressures when itâ€™s warmer. Job complete
Performed preferred customer furnace start up. Checked over the furnace installation. Found that the 90 degree elbow on th exhaust is leaking water. The pipe is 2 1/2â€ pipe. Office to call to schedule an appointment for an installer to come repair the leak. Cycled the furnace. Set the furnace gas pressure. Took a temperature rise and set the fan speed. Performed furnace combustion test. The furnace is running normally at this time.
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